Frequently Asked Questions
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1. What materials are used in your paper flower artwork?
Our paper flowers are meticulously handcrafted using high-quality, acid-free paper. They are framed in glass and come with a durable, protective case to ensure long-lasting beauty and protection.
2. How do I care for my framed paper flower artwork?
To maintain the beauty of your paper flower artwork, dust the glass frame regularly using a soft, damp cloth. Avoid using too much water or harsh cleaning products on the frame.
3. What sizes are available for the paper flower frames?
Our paper flower artworks are available in 15x25 inches. Custom sizes are also available upon request.
4. How are the frames shipped to ensure they arrive safely?
Each frame is securely packaged in a robust case designed to protect against damage during transit. We use multiple layers of protective materials, including bubble wrap, to ensure your artwork arrives in perfect condition.
5. What is your return policy?
We offer a 7-day return policy on all our framed paper flower artwork. If you are not completely satisfied with your purchase, please contact us within 7 days of receiving your order for a return or exchange. The item must be in its original condition and packaging.
6. How long does it take to create customised artwork and ship the artwork?
For standard sizes, it typically takes 5-7 business days to create the artwork. Custom orders may take longer, depending on the complexity of the shape and size. Shipping times vary based on your location but generally range from 3-7 business days.
7. How do I place a custom order?
To place a custom order, simply visit our “Contact us” page and fill out the form with your design preferences. Our team will get in touch with you to confirm the details and provide a quote.
Have anything specific in mind? Feel free to contact us with your queries—we're here for all kinds of questions, big and small.